Carol Easley

Senior Voucher Portfolio Manager

Carol Easley joined National Housing Compliance in 2006. She oversees voucher processing operations for Illinois properties. She is also in charge of quality assurance as a process owner for ISO® 9000 compliance. In this capacity, she establishes policies and procedures and executes the monthly ISO reporting for the voucher department, which serves the 900+ properties in the NHC portfolio.

Carol began her career at NHC as a Financial Voucher Specialist and was quickly promoted to Senior Financial Voucher Specialist. Her capabilities and industry knowledge have empowered her to play a strategic role in defining the workflow required to implement, support, and continuously improve NHC’s PBCA services.

Carol holds a Master’s degree in Accounting and Financial Management from Keller Graduate School of Management, DeVry University, and a Bachelor’s degree in Business System Technology Management with a concentration in accounting from DeVry University.  Carol is a Certified Occupancy Specialist Advanced (COSA) and a Management and Occupancy Review Specialist (MORS). She is a previous recipient of NHC’s annual CEO Award of Excellence and was inducted into the SAHMA Leadership Academy, which she successfully completed in May 2023.

Carol may be reached at