Senior Voucher Portfolio Manager
In her current role as Senior Voucher Portfolio Manager, Janet oversees the auditing, approval and transmission of tenant certifications and voucher payment requests to HUD’s Tenant Rental Assistance Certification System (TRACS) for the 295 properties in National Housing Compliance’s Georgia portfolio. She strategically optimizes the organization’s processes, procedures, and documentation. Additionally, Janet designs training programs and creates documentation that supports the organization’s best practices and informs properties of regulatory developments. Janet also provides formal training to NHC client organizations, Georgia Association of Housing and Redevelopment Authorities (GAHRA), and Southeastern Affordable Housing Management Association (SAHMA), advising them on technical issues relating to TRACS file errors, as well as other issues pertaining to voucher processing and special claims. Prior to her tenure at NHC, Janet held a variety of roles in the affordable housing industry and has spent seven years working at two different housing authorities in Georgia, building her proficiency in HAP payment processing, owner/agent contract renewals, tenant support, and budgeting. Janet is a Certified Occupancy Specialist (COS) and dedicated leader with more than 16 years of experience in the affordable housing industry, Janet Stokes stands out for her expertise in Housing Choice voucher programs, portability requirements, and multi-family housing programs. You may reach Janet at Janet.Stokes@nhcinc.org.